There's a little story behind this. I made a friend on Facebook (no, get your minds out of the gutter!) through a couple of groups revolving around the history and community of my area of Jacksonville. A couple of weeks ago, she posted on FB via her phone about having computer issues and she was very upset. She does lots of work for various charities and had some reports she had to get done, but somehow had managed to get some nasty ransom-ware on her computer. I called her and said to give me an hour and I'd come over and see what I could do. I put a couple of anti-malware programs on my thumb-drive and headed her way. Fighting not only the malware but a dismally slow DSL connection as well, it took about three hours to clean her laptop, update some things and get her back up and running. When I was through, she asked me what I owed her. I told her a hug and a thank you was plenty, and I meant it. She was almost in tears. Well, she showed up at my band's gig last night...