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Random quote: "The greatest cigar to smoke is the one you are currently smoking" Zino Davidoff
- (Added by: burn1)


No Joy From Famous Smoke
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Koop
Posted 6/30/2021 6:16 PM (#787176)
Subject: No Joy From Famous Smoke



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I received a message from SenorPablo on June 4th advising me I'd won the May points contest and to watch for an e-mail from Famous Smoke Shop. On June 26th I messaged SenorPablo to tell him I hadn't received anything from FSS. I haven't heard back from him. I called the customer service number at FSS on the 28th and was told I'd reached a call center for orders or to report problems on orders and they didn't know anything about a Cigars Geeks contest or promotion.

I appreciate the effort that goes into running the contest, but something is amiss here.
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05Venturer
Posted 6/30/2021 8:27 PM (#787178 - in reply to #787176)
Subject: Re: No Joy From Famous Smoke



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Are you sure that you weren't supposed to get the email from Paul.
That's the norm.
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Koop
Posted 6/30/2021 9:03 PM (#787179 - in reply to #787176)
Subject: Re: No Joy From Famous Smoke



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SenorPablo said it would come from FSS - he didn't mention anyone named Paul.
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Koop
Posted 6/30/2021 9:06 PM (#787180 - in reply to #787176)
Subject: Re: No Joy From Famous Smoke



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Kent - you had it right. I just searched through my Spam folder again and there's an e-mail saying Paul Hummler sent me a gift certificate. Thanks for teh hellp!
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rstrawsb
Posted 6/30/2021 10:03 PM (#787181 - in reply to #787176)
Subject: Re: No Joy From Famous Smoke



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Geeks to the rescue! I love when a plan comes together.
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Brlesq
Posted 7/1/2021 7:48 AM (#787183 - in reply to #787179)
Subject: Re: No Joy From Famous Smoke



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Koop - 6/30/2021 10:03 PM

SenorPablo said it would come from FSS - he didn't mention anyone named Paul.


SenorPablo is Paul
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SenorPablo
Posted 7/1/2021 7:56 AM (#787185 - in reply to #787176)
Subject: Re: No Joy From Famous Smoke



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Glad it worked out. I can always call them again and have them resend it if necessary (sometimes more than once.) It happens sometimes.

Cheers!
-Paul
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05Venturer
Posted 7/1/2021 8:04 AM (#787186 - in reply to #787179)
Subject: Re: No Joy From Famous Smoke



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Koop - 6/30/2021 9:03 PM

SenorPablo said it would come from FSS - he didn't mention anyone named Paul.
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