OK, granted it's not a "regular" cigar and pipe shoppe. It's a damaged freight sales place which also has a smoke outlet, but they do sell several varieties of the large bulk bags of loose pipe tobacco and some odds and ends pouches. They carry several of the popular major market blends such as Black and Mild and Captain Black, etc.
Earlier today I went in, and ended up asking one of the gals about a pouch of tobacco I was looking at, as to what else it might compare to. "Is it like Captain Black or Black and Mild?," I asked. "Oh, I don't know, I just work here." Usually, I hear this phrase coming from a teenaged twit who promptly returns to her conversation I so rudely interrupted, of which boy she is going out with tonight, and OMG he's so hot, etc. In this case, this gal was on the high end of the '40s and you would have thought she would have known a bit more about customer service. Doesn't this kind of customer service just get you riled? Doesn't anyone know their store's products any more? I guess this must be getting to be typical treatment.
Any other customer service horror stories out there as it relates to a pipe shoppe?